Document Description
Effective Date: August 12, 2025
Operating Entity: Zhejiang Zhiyi Bei Technology Co., Ltd.
Applicable Scope: Users from all countries and regions worldwide
Language Effectiveness: This agreement is available in Chinese and multiple other languages. In the event of any conflicting interpretations among the different language versions, the original Chinese version shall prevail as the sole authoritative interpretation.
Welcome to the FindBao platform (including the website, app, mini-program, mobile client, backend system, and related services; collectively referred to as the "Platform" below). This FindBao User Service Agreement is formulated by Zhejiang Zhiyi Bei Technology Co., Ltd. (the Platform Operator).
1. By completing registration, clicking to agree to the agreement, logging in, accessing, and using any service on the platform, the user signifies that they have fully read, thoroughly understood, and voluntarily accepted all the terms of this agreement, and simultaneously consent to be bound by the "Privacy Policy."
2. Visitors who merely browse the pages without registering or agreeing to the agreement are not bound by this agreement.
3. If you do not agree with any of the terms of this agreement, please immediately stop using all services provided by the platform.
4. Users must ensure that their access to and use of the platform comply with the laws and regulations of their respective countries/regions.
FindBao is a platform that connects global buyers with source factories, offering patent search and supply-chain information matching services. Relying on China's publicly available patent database, the China National Enterprise Credit Information Publicity System, and image-based AI retrieval technology, the platform provides online services such as product traceability, patent holder inquiries, factory information matching, and supply-demand matchmaking. The platform's basic online services are limited to information display, retrieval and matching, and mediation for supply-demand connections—meaning it does not directly manufacture or sell products, does not participate in the financial flow of transactions, and does not offer guarantees, warranties, or performance assurances unless both parties have separately signed a written agreement.
1. Patent Image Search: Supports taking photos or uploading images for patent similarity comparison.
2. Patent Information Display: Includes basic patent information, accompanying drawings, legal status, and applicant entity details.
3. Factory/Enterprise Business Information Matching and Product Traceability Query.
4. Purchase Request Service: Submit a patent procurement request form, and the platform will assist in connecting you with the rights holder.
5. Account-Related Features: Favorites, search history management, order records, personal information management, and feedback submission.
6. Third-Party Quick Login: Login via Apple, Google, or Facebook accounts.
1. Corporate patent applicants: The platform displays the enterprise name, public phone number, email address, and address as disclosed by the National Intellectual Property Administration and the Market Supervision Administration. All data are sourced from government-publicly available and compliant channels.
2. Individual patent applicants: The front end does not display private contact information; only official platform channels are made public. Users can pay to activate an enhanced human-mediated connection service, through which the platform will arrange for communication with the individual patent holder on behalf of the user.
3. The enhanced human-mediated connection service is a paid value-added service and is not included in the free basic search. The platform does not guarantee successful contact nor does it promise that the other party will enter into a commercial collaboration. All risks associated with such connections shall be borne solely by the user.
1.4.1 The platform's basic online services do not include trade matching, commissions, or patent agency services.
1.4.2 If users require the platform's assistance with services such as procurement within China, supplier matchmaking, order tracking, trade intermediation, or patent application/transfer agency, they must separately sign the "Intermediary Procurement Service Agreement" and the "Patent Entrustment Service Agreement."
1.4.3 Commission disputes arising from brokerage and agency services, as well as disputes related to goods delivery, quality, logistics, after-sales service, and settlement, shall be governed by specific written agreements and shall not be subject to this User Agreement.
1.4.4 Any disputes arising from offline transactions or private collaborations between supply and demand parties shall be the sole responsibility of the parties involved. If there is no written intermediary agreement between the parties, the platform shall not assume any joint and several liability for such transactions.
The platform reserves the right to revise this agreement in accordance with business upgrades and global compliance regulations (such as GDPR, CCPA, cross-border data regulations, and international trade sanctions regulations).
1. Major changes (including fee rules, service models, privacy permissions, and core rights and responsibilities of both parties): Pop-up windows, in-site notifications, and targeted email alerts will be used to inform users.
2. Routine optimization adjustments: These will be publicly announced on the platform and will automatically take effect seven days after the announcement period has ended.
3. Continued login and use of the platform's services by users shall be deemed as acceptance of the new version of the agreement.
4. If the mandatory laws in the user's jurisdiction do not permit "implied consent to changes," the local mandatory regulations shall prevail without affecting the validity of the remaining provisions of this agreement.
Both the user and the platform have the right to terminate this agreement at any time. After termination, the user will no longer be able to use any of the platform's paid or free services. Purchased credits and paid services will be settled and processed based on actual usage.
Registration information must be truthful, accurate, and valid. If any personal or business information changes, you must promptly update it in the account center. It is prohibited to register an account by impersonating someone else.
3.2.1 Supports authorization logins via Apple, Google, and Facebook; the platform only obtains the publicly available nickname, avatar, and email address from the respective platform. Apple login supports an anonymous relay email to protect privacy.
3.2.2 Third-party authorization information is used solely for binding and creating a FindBao account and will not be used for any other purpose. Users can unbind their third-party accounts at any time in the account settings.
3.2.3 The platform does not collect third-party account login passwords. Any failures in third-party interfaces or account security issues shall be the responsibility of the corresponding platform; FindBao assumes no liability.
3.3.1 The account is exclusively for the use of the registrant or the enterprise itself and may not be rented, lent, sold, or transferred under any circumstances. It is strictly prohibited to use the account for illegal purposes such as commercial click farming or unauthorized data collection.
3.3.2 Users are responsible for safeguarding their account passwords and SMS/email verification codes. All logins, searches, payments, and account operations will be deemed as actions performed by the user themselves.
3.3.3 Users may independently request account deactivation. After deactivation, the platform will delete personal data in accordance with the "Privacy Policy." However, the platform may retain, in compliance with applicable laws and regulations, transaction, risk control, and system log data that are required to be retained by law.
Any and all losses arising from account leaks, sharing, theft, or user operational errors shall be borne by the user themselves; the platform assumes no liability for compensation.
4.1.1 The points are exclusive online virtual service benefits provided by the platform and can only be redeemed for basic search, information viewing, patent image comparison, and data query services.
4.1.2 Points have no cash value, cannot be withdrawn, cannot be transferred, and cannot be exchanged for legal tender.
4.1.3 Points have an expiration date and will automatically become invalid upon expiration; the platform does not offer compensation or extensions.
4.1.4 Functions such as image retrieval and patent detail viewing will have their corresponding points deducted according to the platform's publicly announced standards.
4.2.1 Payment channels: Only PayPal is supported for purchasing point packages.
4.2.2 Payment data security: The platform does not store sensitive payment information such as users' bank card details or payment passwords; the payment process is handled independently by PayPal.
4.2.3 Order Records: All recharge orders (order number, amount, payment time) are retained by the system. Users can view these records in their Personal Center - Order Records for reconciliation and after-sales processing.
4.3.1 Refundable scenarios: Refunds may be processed based on the proportion of unused points only in cases of platform system failures, prolonged service outages, or severe malfunctions of core features.
4.3.2 Refund Not Granted in the Following Cases: Refunds will not be issued under any circumstances if the user is unsatisfied for subjective reasons, the search results do not match expectations, the user voluntarily gives up using the service, the user makes operational errors, or the refund request is made for personal reasons.
4.3.3 Malicious chargeback accountability: If a user maliciously initiates chargebacks, false disputes, or abusive complaints through PayPal, the platform reserves the right to directly freeze or ban the account, clear any remaining points, and refuse refunds. Furthermore, the platform reserves the right to pursue legal action against the user.
4.3.4 Exception Notice: With regard to the fee, settlement, and refund rules for value-added human matching services, intermediary procurement, offline trade, and patent agency services, the specific terms shall be governed by the separate special agreement signed by both parties and shall not be subject to the point-based refund rules set forth in this clause.
Users must comply with the laws and regulations of all countries worldwide throughout the entire use of the platform. The following activities are strictly prohibited:
5.1 Illegal Business Practices: Engaging in illegal activities such as infringing on rights, plagiarism, unfair competition, malicious rights protection, commercial defamation, false litigation, and fraud through the platform;
5.2 Information Abuse: Company contact information obtained through the platform may only be used for legitimate business cooperation negotiations. Bulk harassment, spam marketing, malicious calls or emails, and unauthorized use of the other party's commercial information are strictly prohibited.
5.3 Data Collection: Utilizing crawlers, scripts, bots, and batch collection tools to scrape all data—including platform patents, business registration information, user data, and product data.
5.4 Sanctions Compliance: Users must not be listed on the sanctions lists of the United Nations, the European Union, the U.S. OFAC, or any country worldwide. Accessing, logging in to, or using the platform from sanctioned regions is prohibited.
5.5 Data Usage Restrictions: The platform's search and matching results are intended solely for business reference and shall not be used independently as evidence in litigation, rights protection actions, or judicial proceedings. Users shall bear the legal risks associated with their own decision-making.
5.6 Content Upload Guidelines: Uploaded images must be in JPG or PNG format only, with each file not exceeding 5 MB. It is prohibited to upload materials that involve classified information, infringe on intellectual property rights, violate laws, or compromise others' privacy. It is also prohibited to use uploaded materials or search results to initiate malicious lawsuits or engage in unfair competition.
5.7 System Sabotage: Maliciously attacking platform servers, disrupting system operations, engaging in bulk order manipulation, and maliciously occupying platform computing resources.
6.1 Data Source Disclaimer: Patent, business registration, and corporate entity information are all sourced from publicly available government channels. The platform merely organizes and displays this data using algorithms for commercial reference purposes only and does not constitute legal advice, commercial guarantees, or investment recommendations. The platform does not guarantee that the information is 100% real-time, complete, or permanently valid. The platform assumes no responsibility for any information discrepancies arising from delays in official data updates, changes in corporate business registrations, or changes in contact personnel due to their departures or replacements.
6.2 Value-Added Connection Disclaimer: The manual connection service provided by the individual patent holder is intended solely for assistance and does not guarantee successful communication or collaboration. All business risks shall be borne entirely by the user.
6.3 Transaction Disclaimer: For offline transactions and private collaborations without a written intermediary agreement from the platform, all orders, payments, and quality disputes shall be handled directly by the parties involved; the platform shall not assume any joint liability.
6.4 Service Interruption Disclaimer: The platform shall not be liable for any compensation arising from temporary service interruptions or delays caused by network failures, hacker attacks, server maintenance, system outages of third-party service providers (such as PayPal, Alibaba Cloud, and third-party login channels), or force majeure events. The platform's servers are deployed at Alibaba Cloud's U.S. node.
6.5 User Operation Risk Disclaimer: The platform shall not be liable for any economic or legal losses arising from users' independent decision-making, operational errors, equipment malfunctions, or data loss, including responsibility for data recovery and compensation.
6.6 Third-Party Service Disclaimer: For third-party services such as platform redirects, PayPal integration, Apple/Google/Facebook login, and the DCloud uni-app framework, the rules, security, and consequences related to data processing are the responsibility of the respective third-party providers; the platform assumes no joint liability.
6.7.1 This app is developed based on the DCloud uni-app framework, and some technical services are provided by DCloud. For details, please refer to: DCloud User Terms of Service.
6.7.2 The payment service is provided by PayPal, and the processing of related data is governed by its Privacy Policy: PayPal Privacy Policy.
6.7.3 Third-Party Login Services:
Apple Sign In: Complies with Apple's privacy guidelines and uses anonymous email addresses to protect user privacy. For details, see the Apple Privacy Policy.
Google Sign-In: Uses Google Account services, and data transmission is encrypted via OAuth 2.0. For details, see the Google Privacy Policy.
Facebook Login: Only public information is collected. Users can manage authorization at any time in Facebook Settings; for details, see the Facebook Privacy Policy.
The FindBao brand, LOGO, software interface, source code, program algorithms, database structure, and patent search model are all exclusively owned by Zhejiang Zhiyi Bei Technology Co., Ltd. Any reproduction, commercial use, or reverse engineering without written permission is strictly prohibited.
The original intellectual property rights to images, product materials, and feedback content uploaded by users belong to the users or the original right holders. By uploading such content, users automatically grant the platform a global, perpetual, royalty-free, non-exclusive, and sublicensable right to use the content for AI algorithm training, search and display, platform feature optimization, and product iteration.
The user guarantees that the uploaded content does not infringe upon any trademarks, patents, copyrights, or rights of publicity. If third parties initiate rights protection actions, lawsuits, or claims due to the user's uploaded materials, the user shall independently bear all resulting compensation and legal liabilities.
The trademarks and intellectual property rights related to Apple Sign In, Google Sign In, Facebook Login, DCloud, and PayPal are owned by their respective companies; the platform has obtained only legal authorization to use them.
If the platform detects that a user has engaged in activities such as unauthorized data collection, malicious refusal to pay, harassment of third parties, infringement or abuse of rights, illegal use of the platform, or malicious attacks on the system, the platform reserves the right to impose the following penalties individually or in combination, and also retains the right to pursue civil and criminal liability:
9.1 For detailed information on the handling of users' personal information, please refer to the accompanying "FindBao Privacy Policy."
9.2 Global data storage: To provide cross-border services, user data may be stored and processed on compliant servers located within China.
9.3 Regional statutory data rights: EU users are subject to the GDPR, California users are subject to the CCPA, and users in other regions are governed by local data protection regulations. Users may submit requests via official customer service channels to access, correct, delete, or export their personal information; the platform will process these requests within the timeframes stipulated by local laws.
9.4 Mechanism for protecting the privacy of natural persons: The front-end page will never display the private contact information of individual patent applicants. Only after a user proactively pays to activate the value-added connection service will the platform's staff handle communication on their behalf, thereby completely preventing any leakage of personal privacy.
9.5 Information Collection Scope: The platform collects email addresses, device identifiers (IMEI/OAID—used solely for security risk control and crash analysis), search history, recharge orders, feedback content, and third-party login authorization information. The platform does not proactively obtain location information without explicit user consent.
9.6 Information Usage Boundaries: Information is used solely for service delivery, product optimization, and fulfillment of legal obligations. Personal information will not be shared with irrelevant third parties without the user's explicit written consent. Users can independently manage authorization settings within their account settings.
10.1 Application of Basic Law: This Agreement, in its entirety, shall be governed by and interpreted and performed in accordance with the laws of the People's Republic of China.
10.2 Local mandatory law prevails: When the user's region has mandatory consumer protection and data protection regulations, the relevant provisions shall be governed by local laws, without affecting the validity of the remaining terms of the agreement.
10.3 Jurisdiction for Online Service Disputes: In the event of a dispute, the parties shall first attempt to resolve it through mutual negotiation. If no agreement can be reached through negotiation, the case shall be submitted to the People's Court with jurisdiction in Ningbo City, Zhejiang Province, for litigation.
10.4 Cross-border trade / Intermediary disputes: The court jurisdiction and dispute resolution methods applicable to the separately signed "Intermediary Procurement Service Agreement" shall be governed by the specific terms of that special agreement and shall not be subject to the jurisdiction of these online services under this clause.
11.1 Full contractual effect: This integrated agreement constitutes the complete and binding arrangement for the platform's basic online services, superseding all prior oral communications and scattered written agreements between the parties.
11.2 Multilingual Availability: The platform offers multilingual translation versions, including English. Foreign-language translations are provided for reference only; in case of conflicting interpretations, the Chinese original version shall prevail as the sole valid basis.
11.3 Severability: If any single provision of this Agreement is deemed invalid or unenforceable, the validity and enforceability of all other provisions shall remain unaffected.
11.4 Waiver of Rights: The platform's failure to immediately exercise a right under this Agreement does not constitute a permanent waiver of that right; the platform may still hold the user accountable for any violations at a later time.